Account Selection
The Account selection field contains the predefined TNT Account number(s) that you nominated during the user registration process. In the event that you have subsequently added more than one registered Account number to your user profile, please use the Account list box to select the desired account by clicking on the down arrow and selecting the account. Upon selecting the desired Account number, the description for each Account is visible in the lookup window when hovering the curser over the Account field eg. ‘This is your TNT Express Account Number’.  

Service Selection
You may select the desired freight service from one of the services available in the Selecting Service list box that is visible by clicking on the down arrow within the field. Only those services applicable to each of your respective account/s will be visible within the list box. In the event that you wish to use a service offered by an alternative TNT business unit, the appropriate account number must be initially selected in the Account field. Having selected the desired service, the description of each service is visible when hovering the curser over the Selecting Service field.  

Account Details
The Account Details section will be automatically populated with the Account holder’s details, including their business name and contact details. In the event that any of these Account details are incorrect, please contact the TNT Internet Support Help Desk on 1300 308 199 or via e-mail to cithelpdesk@tnt.com.au and request that they be changed. 

Contact
The Contact details will default to the point of contact listed within the Account holder’s profile. However, this field can be overwritten to display the full name of the current Account Holder.  

Collection Details
The Collection Details section will be automatically populated with the name and contact details of the Account holder. In the event that you wish to change the Collection Details, you may select from the list of contacts within your Collection Details Address Book that is visible by clicking on the down arrow within the Collection Details field. Upon selecting the desired contact from the list box, the name, phone and address fields will be automatically populated. Alternatively, you may add additional addressees by clicking on the Add icon on the left hand margin of the screen adjacent to the Collection Details Address Book section.

Contact
The Contact details will default to the contact name held within the respective address entry, however, this field should be overwritten to display the full name of the person that will be in attendance at the Pickup Location.

Address Book
You may Add new addressees to your Collection Details Address Book by clicking on the Address Book Add button found near the right hand margin of the section. These details will be stored in your personal Collection Details Address Book. In the event that you wish to retain the address in the your Delivery Details Address Book, in addition to your Collection Details Address Book, you may select the box referring to the Delivery Address Book at the bottom of the Address Book popup window.

Mobile phone numbers may be entered in lieu of a standard phone number. The first four digits of the mobile phone number should be entered into the area code field, followed by the remaining six digits within the phone number field.

Existing contact details within the Collection Details Address Book may be edited or deleted by clicking on the Address Book Edit button found near the right hand margin of the section. 

Pickup Location
The desired Pickup Location must be selected from the list of options visible by clicking on the down arrow within the list box entitled Pickup Location. An alternative a Pickup Location may also be entered manually by selecting OTHER and then typing in a pickup location. This entry will then be retained within your Collection Details Address Book thereafter. 

Delivery Details
The Delivery Details section will be automatically populated with the name and contact details of the address details arising from the previous e-Booking. In the event that you wish to change the Delivery Details, you may select from the list of contacts within your Collection Details address Book that is visible by clicking on the down arrow within the Delivery Details list box. Upon selecting the desired contact from the list box, the name, phone and address fields will be automatically entered. Alternatively, you may add additional addressees by clicking on the Add icon within the Collection Details Address Book section.

In the event that the booking involves the delivery of freight to multiple locations, you should elect Various from the list box. Selecting this option will restrict any additional information from being entered into the Delivery Details section or into the Consignment Number field.

Contact
The Contact details will default to the contact name within the respective address entry, however, you should overwrite this field be to display the full name of the person that will be receiving the freight.

Address Book
You may Add new addressees to your Delivery Details Address Book by clicking on the Address Book Add button found near the right hand margin of the section. These details will be stored in your personal Delivery Details Address Book. In the event that you wish to retain the address in the your Collection Details Address Book, in addition to your Delivery Details Address Book, you may select the box referring to the Collection Address Book at the bottom of the Address Book popup window.

Mobile phone numbers may be entered in lieu of a standard phone number. The first four digits of the mobile phone number should be entered into the area code field, followed by the remaining six digits within the phone number field.

Existing contact details within the Delivery Details Address Book may be edited or deleted by clicking on the Address Book Edit button found near the right hand margin of the section.

Receiver Pays
In the event that you select Receiver within the Who Pays? field, a the Receiver’s Account Code field appears within the Delivery Details header. You must then input the Receiver’s Account Code within this field to validate that it is the Receiver that will incur the freight charges in accordance with their prescribed rate schedule.

Freight Details
All fields within the Freight Details section are mandatory with the exception of the Consignment Number and the Your Reference field.

Particular selection parameters within the Freight Details section prompt certain fields to be greyed-out which implies that those fields do not require an input such fields include length, width and height for satchels.

Description of Goods
You must select one of the description options from the Description of Goods list box that are visible by clicking on the down arrow within the field.

In the event that a satchel, a bag or an envelope is selected, the dimensional fields: Length, Width and Height will be greyed out; preventing any input into these fields.

In the event that the booking involves the delivery of more than one item, the option Pieces should be selected from the list box. The Consignment Number field will then be ‘greyed out’ because separate consignment notes, with different consignment numbers, will be required for each location.

Item/s
Enter the total number of separate items that are to be shipped.

Total Weight
Enter the Total Weight, in kilograms, of all the items to be shipped. All entries will be rounded up to the nearest whole number. This weight will be used by your driver to understand the size of your collection. Each individual item may be weighed in a TNT depot.

Length
Enter the length of the largest item within the consignment.

Width
Enter the width of the largest item within the consignment.

Height
Enter the height of the largest item within the consignment.

Who Pays?
The Who Pays field will default to Sender pays, however, you must nominate an alternative party that has been designated to pay for the cost of the freight services in the event that the Sender is not paying for the freight. You must select one of the other two options; visible by clicking on the down arrow within the Who Pays field.

Select Sender in the event that the designated Account Holder is to pay for the freight services.

Select Receiver in the event that a designated Receiver is to pay for the freight services. You must acknowledge the Legal Notice that will appear in a popup window, and enter the Receiver’s Account Number in the Receiver Pays field.

Select Third Party in the event that a designated third party is to pay for the freight services. Upon selecting this option a popup screen will appear; allowing the member to input the third party’s name and contact details. All fields in this window are mandatory and are required to be fully completed.

Your Reference
You may enter your own Reference number so as to record your transactions more effectively. The Your Reference field is optional, however, the maintenance of an internal register of job numbers or invoice numbers, for instance, will assist you referencing your freight in the future. A record of these numbers and their relationship to the TNT booking number is available by selecting View Log from the Booking menu.

Dangerous Goods?
The Dangerous Goods (DG) field will default to NO. However, it is important that you select YES in the event that you intend shipping any DG. You will be required to then input the correct UN No. and Class No. into the respective fields. You will then be prompted to ensure that the freight is accompanied with the appropriate DG certificates. The forms for road and rail transport may be printed by selecting the print option following the acknowledgment of the DG requirements. DG certificates relating to airfreight cannot be printed and you must use your own supply of correctly completed and coloured forms to accompany the freight

In the event that you do not intend shipping DG, select NO, which will result in the UN No. and Class No. fields being greyed-out.

Consignment Note Required?
The Consignment Note Required field will default to NO, however if you do not have a consignment note, you should select YES from the list box, otherwise you may leave the selection as the default.

Consignment Number
In the event that you have a consignment note, the consignment number (shown below the barcode on the consignment note), should be entered into the Consignment Number field, however this field is Optional. Entering this number will enable you to maintain a record of all your consignment numbers within the View Log menu.

In the event that you answered YES within the Consignment Note Required? field, or if you previously selected Various in the delivery details, the Consignment Number field will be greyed-out.

Your Collection Date?
Click within the confines of the Your Collection Date? field in order to display a popup calendar. Select the desired collection date from the window. You may escape from the calendar popup window by simply clicking anywhere outside the confines of the popup window.

Your Collection Time?
Enter the time that you require the goods to be picked up from the Pickup Location. The times have been divided into 15-minute segments.

The Collection Time will default to within 15 minutes of EST.

Your Close Time?
Enter the latest time before the business is closed as the closing time for the Collection Address. The times have been divided into 15-minute segments.

The entry will default to this time for the next booking that you make.

Submit
Click the Submit button to submit the booking for processing. You will be notified within 15 seconds of a TNT booking number which confirms your booking. This number may then be used to reference any subsequent freight queries that you may have in relation to this booking.

Your freight may be tracked by selecting the Web Tracker – domestic freight tracking facility within tnt.com.au and then entering your consignment number(s). 

Exit
Click the Exit button to cancel the booking prior to submission.